Policy - Ceger dostava

About Us

  • Full company name: Ceger d.o.o.
  • Commercial court number: 4404195510006
  • Company tax code: 404195510006
  • Company headquarters and webshop address: Veljka Mladjenovica bb, naruci.cegerdostava.com
  • Phone: +38765010203
  • Email: info(at)cegerdostava.com

Credit card purchase security statement

Confidentiality of your information is protected and secured by using SSL encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for prevention of unauthorized access during data transfer.

This enables a secure data transfer and prevents unauthorized data access during communication between user and Monri WebPay Payment Gateway and vice versa. Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access. Monri Payments is PCI DSS Level 1 certified payment service provider.

Credit card numbers are not stored by merchants and are not available to unauthorized personnel.

Privacy statement

We are committed to provide service of protection of our customer’s personal data in a way that we collect only essential basic information about our buyers that are necessary for fulfilling our obligations. We also inform our customers about the way we collect information and regularly give customers an option about how their information will be used, including the possibility to decide whether their name should be included or omitted from the lists used for marketing campaigns.

All user information is strictly guarded and is available only to the employees who need that information for completing the job.
All our employees and business partners are responsible to follow the principles of confidentiality protection.

GENERAL TERMS AND CONDITIONS

Acceptance of general terms and conditions. By ordering from our site, you accept our general terms and conditions, including our Privacy Statement.

Price changes

Ceger reserves the right to change prices. Prices at the time of placing an order are valid throughout the buying process. *At times where software or human errors for instance list products with an obvious faulty price, Ceger reserves the rights to cancel and the order -notifications will be given. Change of product assortment. Ceger reserves the right to change its stock availability on the site and to remove items from the product range before a purchase has been registered.

Product information

We do our best to make sure that all of the content on our site is correct. However, as we are only human, we reserve the right that unintentional errors may occur. Colors on your computer screen are not always 100 % accurate. Under 18 years old? If you are under the age of 18, your parents’ or guardian’s consent is required to make purchases on Ceger Platform.

Damage during transportation

All shipped packages are insured. If the package and/or the content is damaged upon arrival, please report it to the courier upon delivery. When returning goods to us, do not use snail mail as this is uninsured (and you will not be reimbursed if the package is lost). Always keep your receipt. If you notice any damages when you unpack your items, please contact us.

Shipping

Only Customers with a valid European address may place orders in this Ceger. Unfortunately, we are currently not able to deliver our products outside of Banja Luka, Sarajevo, Mostar. 

Currency conversion

All payments will be effected in EUR. The charged amount on your credit card account is converted into your local currency according to the exchange rate of credit card associations.